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Field Service Engineer - Indonesia

Customer support is seeking a service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having some hands-on or operational experience involving marine equipment’s like propulsion, deck machinery or steering gears. The role also involves providing product support to our customers as well as being part of a knowledge pool giving back-end support for the field service team.

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

  • Focus on customer support, commissioning, and service on assigned Kongsberg Maritime product range.
  • Perform service activities in SE Asia and maintain good relationship with existing clients.
  • Proper preparation and execution of work assigned and ensure standards are always met.
  • Responsible for generation of service reports, database and other relevant documents.
  • Handling pre and post administrative work.
  • Required to undertake ad-hoc duties which may be assigned from time to time.

Qualifications and experience

  • Minimum Diploma/Degree in Mechanical Engineering. Previous experience in the maritime industry is preferred.
  • Proficiency in reading and interpreting technical drawings and manuals.
  • Ability to work independently and collaboratively within teams.
  • Strong decision-making, problem-solving, and creative thinking skills.
  • Excellent analytical, interpersonal, and communication skills, with the ability to explain complex technical issues clearly.
  • Capable of collaborating with teams across different time zones. Willingness to travel within Southeast Asia as required.

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.

You are able to

  • develop a high reaching, but realistic business vision and translate it into a workable strategy
  • act on own initiative, make things happen and accept responsibility for the results
  • comply to company rules and procedures and execute plans with commitment and determination
  • use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
  • create a stable and re-assuring work atmosphere and support and encourage the team.
  • analyse complex issues and problems and come up with rational judgments

What we can offer

  • An exciting and important position working for the world-leading supplier of maritime solutions
  • Professional development and career opportunities
  • Competitive pay and benefits

Protechting People and Planet guides us, and diverse backgrounds ignite problem-solving

Work location
Indonesia - Jakarta

Point of contact
Mr Tay Shaw Wee

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet