Skip to main content

Service Engineer - Cargo

An exciting Service Engineer - Cargo opportunity at KONGSBERG awaits, reporting to a designated supervisor. Join a dynamic team driving innovative solutions for the business. Your role involves leveraging expertise to contribute to strategic projects.

This role will liaise between main office and customers from South-East Asia, Oceania and other part of the world on all aspects of pre-commissioning/commissioning, maintenance and operation of Kongsberg’s Sensing Solution product range, in particular Tank gauging / Cargo monitor and Machinery Instrumentation.

KONGSBERG is currently at the forefront of digital innovation, offering a prime moment to make a significant impact. Your contributions will play a pivotal role in enabling the business to achieve its objectives through innovation. At KONGSBERG, we prioritize Protechting People and Planet, ensuring a sustainable future through collaboration and pioneering solutions.

 

Innovate for a better world with us. Protechting People and Planet drives every solution.

 

Responsibilities

Project Execution and Management:

  • Focus on customer support, commissioning and service on assigned Kongsberg Maritime Sensing Solution product range.
  • Proper preparation of work and execution of work ensuring adherence to timelines, budget, and quality standards.
  • Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems.
  • Technical manning on desk / mobile device for remote support as require by KM Global Customer Support world-wide framework.
  • Maintain good relationship with existing clients

Technical Design and Development:

  • Responsible for generation of service reports, update drawings, cable information database, other requirements and client needs.

Troubleshooting and Problem Resolution:

  • Workshop test and technical preparation to mitigate potential problems if any.

Collaboration and Communication:

  • Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems.
  • Technical manning on desk / mobile device for remote support as require by KM Global Customer Support world-wide framework.
  • Maintain good relationship with existing clients

Adhoc Duties and Continuous Improvement:

  • Perform any adhoc tasks or assignments as assigned by supervisors or team leads to support project goals and team objectives.
  • Proactively seek opportunities for process improvement and innovation within the engineering domain to enhance efficiency and effectiveness.

 

Position will cover South-East Asia, Oceania and possibly other part of the world.

 

Qualifications and experience

  • Diploma Certificate in Electrical / Electronics / Instrumentation / Mechatronics Engineering
  • 1-year relevant experience in customer service (preferred)
  • Minimum 3 years of technical hands-on experience in maritime industry with background in automation, navigation, bridge or minimum 1year technical hands-on experience with Tank gauging / cargo monitoring system (preferred)
  • Minimum 3 years of technical experience with marine / offshore environmental sensors.
  • Experience on Project management and commissioning of new deliveries will be added advantage.


This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

 

You are able to

  • develop a high reaching, but realistic business vision and translate it into a workable strategy
  • act on own initiative, make things happen and accept responsibility for the results
  • make an impact, convince and persuade others and promote plans and ideas successfully
  • build a useful network of contacts and relationships and utilize it to achieve set goals
  • demonstrate specialist knowledge and expertise in own area
  • communicate in a clear, precise and structured way
  • co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
  • be aware of own strengths and limitations and pursue learning and career development opportunities

We need you to

  • Proficiency in stress management.
  • Strong communication skills, both written and oral, in English.
  • Exemplary customer etiquette.
  • Proficiency in essential MS Office applications.
  • Familiarity with on-board system processes, with additional experience in tank gauging and cargo monitoring.
  • Strong understanding of computer network systems and topology (an added advantage).
  • Meticulous and customer-oriented approach.
  • Commitment to ensuring customer satisfaction and service quality.
  • A strong team player.

What we can offer

  • An exciting and important position working for the world-leading supplier of maritime solutions
  • An inspiring and safe work environment
  • International work environment and multidisciplinary team collaboration
  • Professional development and career opportunities
  • Personal development and career opportunities
  • Competitive pay and benefits
  • Competitive terms including attractive insurance policies and pension schemes
  • To take part in the green shift for the ocean space
  • We offer the possibility to work with sustainable and exciting solutions for the future
  • We offer flexible working hours
  • We offer hybrid working arrangement
  • We offer flexible working hours and the option to work remote or from home office
  • Social welfare club with social and recreational activities
  • Pay package will be commensurate with experience 

Only shortlisted candidates will be notified for interview

Kongsberg employees are reminded to notify their department manager prior to application for any position within the company.

 

Work location

81 Toh Guan Rd E, #04-01/02 Secom Centre, Singapore 608606

Point of contact

Mr Thomas Thura Myo

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet