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Service Engineer - Navigation

Our Global Customer Support team is seeking a Service Engineer to support our regional and worldwide customers. The ideal candidate will have extensive experience with both navigation and propulsion control systems. This role involves providing remote guidance and product support to our customers, as well as being part of a knowledge pool that offers back-end support to our field service team. 

Innovate for a better world with us. Protechting People and Planet drives every solution. 

Responsibilities 

  • Focus on customer support, commissioning, and service for the assigned Kongsberg Maritime Navigation K-Bridge/K-Nav product range, covering service activities in South-East Asia and maintaining strong relationships with existing clients. 

  • Perform workshop tests and technical preparations, ensuring proper preparation, execution, and meeting performance standards at all times. 

  • Generate service reports, update drawings, maintain the cable information database, and manage other relevant documentation. 

  • Provide remote guidance and product support to customers, as well as backend support to the service team. 

  • Assist the sales department with technical issues and handle pre- and post-work administrative tasks. 

  • Undertake ad-hoc duties as assigned. 

Qualifications and experience 

  • Min. Diploma or Degree in Electronics / Instrumentation / Mechanical Engineering 

  • Experience on ship Navigation system 

  • Relevant working experience in maritime industry is preferred 

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for! 

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG. 

You are able to 

  • Must have excellent cooperative and communication skills, be result-oriented, and self-motivated. 

  • Possess a meticulous and methodical approach to remote case handling. 

  • Demonstrate a self-driven attitude to find solutions to problems. 

  • Exhibit a service-minded attitude with a passion and patience for handling customers. 

  • Have on-board system process knowledge and experience with Bridge systems. 

  • Ability to work independently and travel overseas on short notice.   

  • Having experience on Automation/Steering system is an advantage. 

What we can offer 

  • An exciting and important position working for the world-leading supplier of maritime solutions 

  • An inspiring and safe work environment 

  • Professional development and career opportunities 

  • Competitive pay and benefits 

Only shortlisted candidates will be notified for interview. 

Kongsberg employees are reminded to notify their department manager prior to application for any position within the company. 

Protechting People and Planet guides us, and diverse backgrounds ignite problem-solving. 

Work location 
81 Toh Guan Road East, #04-01 Singapore 608606 

Point of contact 
Mr. Thomas Thura Myo 

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries 

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers. 

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results. 

Protechting people and planet